COMPLETE SERVICE FOR YOU

1. SHOPPING

• 24 hour shopping with a wide variety of goods at the souvenir shops.
• Duty Free Shops located in the departure, transit and arrival lounges. Each incoming passengers is eligible to buy 1 carton of cigarettes and 250 grammes of tobacco or cigars and 1 litre of liquor.

3. POSTAL SERVICES

• Post & Telegraph Office
  Terminal 1 Arrival hall, open daily at 09.00-17.00 hrs. Departure hall, open 24 hours.
  Terminal 2 Arrival hall, open daily at 07.30-24.00 hrs
• Public Telephones
  Calls can be dialed throughout Bangkok and greater. Bangkok at one Baht for the first three minutes while in-country long distance calls are charged according to destination
• Overseas Calls
  Can be made at Credit Card Telephone booths or Post and, Telegraph Offices located in the departure and arrival lo
• Telephone Rental
  Rental of cellular telephones is available to arriving passengers at the counter in the arrival hall. Tel: 535-3598-9.

4.CURRENCYEXCHANGE
There are many currency exchange counters and Automatic Exchange Machines in Departure and Arrival Halls of the International and Domestic Passenger Terminals.

5. TOUR SERVICE
Tourist information can be obtained from the counters of the Tourism Authority of Thailand while tour service reservations can be made at the Tour Service Center in the Arrival Hall. The Association of Thai Travel Agents (ATTA) counter provides around the clock of meet and greet services for advance booking of foreign tourists and is operated.

6. HOTEL RESERVATIONS
You can book any hotel accommodation on arrival at the counter of Thai Hotels Association (THA) counter in the arrival hall.

7. CIP LOUNGES
Many CIP Lounges are provided for the pleasure of departing passengers. AAT CIP Lounges are on the 2nd floor of International Terminals 1&2 Tel: 535-1300, 535-1037. Louis Tavern CIP Lounges for both first class and business class are in Departure Lounge, International Terminal 1 Tel: 535-3790- 6 and in Departure Lounge International Terminal 2 Tel: 535- 3718-24.

8.LEFT BAGGAGE
The Left Baggage Rooms at the International and Domestic Passenger Terminals charge Baht 40/piece/day with a maximum storage allowed of 4 months. Tel: 535-1255, 535-1250 (International) and 535-1134 (Domestic)

9. EMERGENCY MEDICAL SERVICE
The Airport Clinic is on the 1st floor near the Arrival Hall of the International Passenger Terminal 1. Qualified medical personnel are ready to assist passengers 24 hours. Tel: 535-1113, 535-1755. AAT also provides first aid service in International Terminal 2 and Domestic Terminal.

10. LOST PROPERTY

• Thai Airways International Passenger Handling, please contact the Lost & Found Counter at the Arrival Lounge Tel 535-2968
• Other Airlines Passengers, please contact individual airline office.
• General articles lost within the Airport, please contact the Airport Information Counter Tel. 535-1254, 535-1386

11. SERVICES FOR TRANSIT I TRANSFER PASSENGERS
Day rooms are available for passengers on the 2nd and 4th floor of Terminal 1 & 2 at reasonable rates for six hours with soft drinks, Tel: 535-3710-24. Additional services in the Transit Lounge are Business Conference Room, Games Room, Left Baggage, Duty Free Shop, Nursery, Barber Shop, Beauty Salon, Sauna, Massage, Drugstore, Florists, Photo Fast and Currency Exchange.

12. GROUND TRANSPORTATION

13. VISA ON ARRIVAL
Passengers without entry visas from 55 countries are now able to obtain visas at the arrival counter in the Arrival Hall of the International Passenger Terminal 1. A fee of Baht 300 must be paid and 2 pictures of 1 inch each are required (express photo service fee for 4 photos is Baht 120 ). The length of stay is 15 days including the arrival date. Tel: 535-1071

Re-Entry Permit
Re-entry permit counter is on the 3rd floor of Departure Hall, Terminal 1.

14. VARIOUS REGULATIONS

• Passenger Service Charge
  International Passengers - Baht 500 /person (paid through PSC Vending Machines or PSC
  counters)
• Domestic Passengers - Baht 30 /person (paid at the Check-in counters)
• Customs
  If you have nothing to declare, you may proceed to the Green Channels. If you have goods to declare, i.e. you are carrying articles in commercial quantity or prohibited or restricted articles, then proceed to the Red Channels.
• Currency and Monetary Instruments
  Foreign currency in cash or equivalent being carried in or out of Thailand is unlimited. Thai currency over Baht 50,000 is not allowed to be carried abroad. Only passengers leaving for Myanmar, Laos, Malaysia, Kampuchea and Vietnam are permitted to bring out not over Baht 500,000.
• Antiques and Religious Articles
  The export of antiques, objects of art, religious articles and Buddha images are prohibited. To send or take any of the above objects out of the country, prior permission must be obtained from The Fine Arts Department, at Na Phra That Road, Bangkok, office hours 09.00 a.m. to 04.00 p.m.
• Prohibited Items
  It is prohibited by law to bring any of the following items into
  Thailand.
  - Narcotics (anybody who commits an offence in violation against Thai narcotics laws shall be liable to life imprisonment or death sentence).
  - Obscene literature and photographs.
  - Firearms or ammunition (unless a permit has been obtained from the Police Department or the local registration office).
• A.T.A. Carnet
  Goods subject to temporary import and re-export by using the A.TA. camet documents as a guarantee: the travellers bringing in such goods are required to inform the Customs Officer at the Red Channel for clearing facilitation at the Customs Office. Goods subject to temporary import and re-export by using A.T.A. Carnet documents as a guarantee: the travellers taking out such goods are required to take such goods together with A.T.A. Carnet documents to show the Customs Officer for inspection before departing from the country.
• Plant Quarantine Notification
  Declare your plants or plant products to the Plant Quarantine Officer. Failure to abide by these regulations incure a liability for legal prosecution, Tel.535-1379, 523-6420
• Health Control
  Before your departure date, make sure you ask your travel agent, airline or general practitioners' of the necessity for appropriate inoculations. No medical on inoculation papers are requested upon your entry into the Kingdom, unless you have visited another country stricken with communicable diseases.
• Security
  AAT Security Systems meet ICAO Standards. Security check for luggage will be made by common-use x-ray before check- in process. Then body and hand carry checks will be made at Security Check Point.